Hi all,
I have a requirement to send two email notifications for Change Requests of type Normal:
When the Implementation Start Date is reached
When the Implementation End Date is reached
I'm using a Business Rule that triggers an event using gs.eventQueueScheduled() at the scheduled time. The logic works as expected, and the notifications are sent at the correct time.
However, the issue is that the notification is being triggered more than once, causing duplicate emails.
Can anyone please suggest why this may be happening and how to ensure the event/notification is triggered only once?
Thanks in advance for your inputs!
