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Need Help for Bi-Directional getting attachment copy in ServiceNow from Jira

Community Alums
Not applicable

Hello There,

 

Actually i need assistance on Jira to ServiceNow integration, I have used Jira-ServiceNow Integration App for integration and in that i have mapped all the fields but for sending attachment to ServiceNow from Jira its not working i am getting the value but attachment is not visible Please share helpful, Thank you.Screenshot 2024-03-21 at 3.47.20 PM.png

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