Need to make a specific variable editable on the variable section of incident in service portal
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04-22-2025 11:41 PM
Hi All,
I have a specific requirement where when an incident is submitted through a record producer and in the portal when you open the incident created, you will see under the details tab all the selections users had made to the variables.
Now I want to make only one variable as editable out of all the variables. How can I make it possible on the portal?
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3 weeks ago
for me also same requirement.
