needs to stop the Pop-up message

[Shiva Durga Pra]

when I add any information in the additional comments I get this option,  it needs to stop this pop-up ,

Could any please help, to stop this pop-up

[Arafath]

Is it happening to all the users? or just you?

[Shiva Durga Pra]

yes it is happening for all the users, in every chat same pop-up is showing

[Shiva Durga Pra]

any idea this pop up is showing

[Arafath · Accepted solution]

Is the popup coming after you submit the additional comments? if so please check if there is any onSubmit/onChange client scripts running.