The CreatorCon Call for Content is officially open! Get started here.

Opened by field does not show "preview this record" (i) button

Felipe Morais
Tera Contributor

The field Opened by must be read-only, and i need to show the preview button also. I already tried to use
readonly_clickthrough=true attribute for the dictionary, but it did not work. Does someone know how could i do this?

FelipeMorais_0-1699438761291.png

 

1 ACCEPTED SOLUTION

Samaksh Wani
Giga Sage

Hello @Felipe Morais 

 

Go to Navigator > System Properties >

 

set the System Property "glide.ui.reference.readonly.clickthrough" to true.

 

Plz mark my solution as Accept, If you find it helpful.

 

Regards,

Samaksh

View solution in original post

3 REPLIES 3

Samaksh Wani
Giga Sage

Hello @Felipe Morais 

 

Go to Navigator > System Properties >

 

set the System Property "glide.ui.reference.readonly.clickthrough" to true.

 

Plz mark my solution as Accept, If you find it helpful.

 

Regards,

Samaksh

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Felipe Morais 

 

You need to update the system properties:

 

AtulyaLNG_0-1699440266071.pngAtulyaLNG_1-1699440282996.png

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

Ankur Bawiskar
Tera Patron
Tera Patron

@Felipe Morais 

It's controlled via system property for read-only field

Please discuss with your customer if you really want to enable that property since it will impact entire instance (glide.ui.reference.readonly.clickthrough)

I won't recommend enabling it and impacting entire instance

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader