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Opened by field does not show "preview this record" (i) button

Felipe Morais
Tera Contributor

The field Opened by must be read-only, and i need to show the preview button also. I already tried to use
readonly_clickthrough=true attribute for the dictionary, but it did not work. Does someone know how could i do this?

FelipeMorais_0-1699438761291.png

 

1 ACCEPTED SOLUTION

Samaksh Wani
Giga Sage

Hello @Felipe Morais 

 

Go to Navigator > System Properties >

 

set the System Property "glide.ui.reference.readonly.clickthrough" to true.

 

Plz mark my solution as Accept, If you find it helpful.

 

Regards,

Samaksh

View solution in original post

3 REPLIES 3

Samaksh Wani
Giga Sage

Hello @Felipe Morais 

 

Go to Navigator > System Properties >

 

set the System Property "glide.ui.reference.readonly.clickthrough" to true.

 

Plz mark my solution as Accept, If you find it helpful.

 

Regards,

Samaksh

Dr Atul G- LNG
Tera Patron

Hi @Felipe Morais 

 

You need to update the system properties:

 

AtulyaLNG_0-1699440266071.pngAtulyaLNG_1-1699440282996.png

 

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Ankur Bawiskar
Tera Patron

@Felipe Morais 

It's controlled via system property for read-only field

Please discuss with your customer if you really want to enable that property since it will impact entire instance (glide.ui.reference.readonly.clickthrough)

I won't recommend enabling it and impacting entire instance

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader