Opened by field does not show "preview this record" (i) button

Felipe Morais
Tera Contributor

The field Opened by must be read-only, and i need to show the preview button also. I already tried to use
readonly_clickthrough=true attribute for the dictionary, but it did not work. Does someone know how could i do this?

FelipeMorais_0-1699438761291.png

 

1 ACCEPTED SOLUTION

Samaksh Wani
Giga Sage
Giga Sage

Hello @Felipe Morais 

 

Go to Navigator > System Properties >

 

set the System Property "glide.ui.reference.readonly.clickthrough" to true.

 

Plz mark my solution as Accept, If you find it helpful.

 

Regards,

Samaksh

View solution in original post

3 REPLIES 3

Samaksh Wani
Giga Sage
Giga Sage

Hello @Felipe Morais 

 

Go to Navigator > System Properties >

 

set the System Property "glide.ui.reference.readonly.clickthrough" to true.

 

Plz mark my solution as Accept, If you find it helpful.

 

Regards,

Samaksh

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Felipe Morais 

 

You need to update the system properties:

 

AtulyaLNG_0-1699440266071.pngAtulyaLNG_1-1699440282996.png

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

Ankur Bawiskar
Tera Patron
Tera Patron

@Felipe Morais 

It's controlled via system property for read-only field

Please discuss with your customer if you really want to enable that property since it will impact entire instance (glide.ui.reference.readonly.clickthrough)

I won't recommend enabling it and impacting entire instance

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader