"Opened by" receive the notification

[imhicham]

how to add the "opened by" for service request in the "who will receive" section in a notification servicenow

[Dr Atul G- LNG · Accepted solution]

HI @imhicham 

[imhicham]

yeah it's working , because for the table i had " Approuval" not "Requested item" 

[AnveshKumar M]

Hi @imhicham 

You can use Users/Groups in fields to add users from the SR record (You can dot-walk).

Please mark my answer helpful and accept as solution if it helped 👍✔️