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10-04-2022 01:53 AM
Hi.
I have a Record Producer capturing incident details on the portal. We've just introduced User Locations and this populates a read-only field on the Incident form.
However, when a user submits an incident via the portal, the users location doesn't insert into the read-only field.
I've attached a script that was created when the Record Producer was built (presumably)
Thanks!
Solved! Go to Solution.
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10-04-2022 02:26 AM
I think I've worked it out. I've changed your script to
current.incidentlocationfieldname = producer.caller_id.location;
and it seems to have worked!
Thanks so much for the pointers
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10-04-2022 03:48 AM - edited 10-04-2022 03:51 AM
Glad it worked but I provided you script and since I didn't know exact field names I have provided like that. Could you please mark my answer as correct and close the thread ?
Regards,
Musab
