Performance analytics

hind
Tera Contributor

Hi all !

I Need a graph That displays the Numbers of incidents opened per week during the current month( I have not worked with the reports for the history problem
There I created the source Indicator the Indicator and the job but when I create an incident they are added in all the bars that means in all the weeks it is not added just in the week of bag creation

what could be the problem please

NB : Im Loing to display open incidents (working progress, pending, etc.) I do not want to display incidents created per week

hind_0-1724926737347.png

 

 
3 REPLIES 3

AndersBGS
Tera Patron
Tera Patron

Hi @hind ,

 

For the basic requirement of looking at incidents created trend by weekly, you can simply create a times series report and based it on weekly measurements. There is no reason to utilize performance analytics. 

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
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hind
Tera Contributor

I am looking to display open incidents (working progress, pending, etc.) I do not want to display incidents created per week

Hi @hind ,

 

By the way, the reason that you see the same tickets in all bars is, that you have run a historic job data collection to look at incident in a open state. This will return this error, as there is no fixed date that can be captured in a historical data collection.

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/