Problem task is not created for the p1 critical incidents after incident resolve
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‎06-27-2025 03:10 PM
Hello Team,
I have some problem regarding problem task. problem task is not created for the p1 critical incident after closing. could you please help me with this issue.
Thank you.
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‎06-27-2025 03:14 PM
Hi @manikantade
If I'm not mistaken, problem tasks need to be created manually — there isn't a workflow that creates them automatically."
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Dr. Atul G. - Learn N Grow Together
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‎06-27-2025 03:19 PM - edited ‎06-27-2025 03:19 PM
Hi @manikantade ,
Please check and validate the P1 incident and Problem and Problem task relationship logic.
If you found something is not working as expected then share that code.
-Thanks,
AshishKM
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‎06-27-2025 10:11 PM
Hi @manikantade ,
do you have a workflow for this? Problem and problem task are not generated automatically, unless you have a specific workflow for it.
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Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/
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‎06-30-2025 01:50 PM
  please check and help me on this