"Book walk-up appointment" UI Action

Mitch Moran
Tera Contributor

We are in the process of adding the "Book walk-up appointment" UI Action to the Incident form in the ITIL view and currently when clicking the UI action nothing happens. The UI action is also present on the Incident form in the Service Operations Workspace view, and you are able to book an appointment from Service Operations Workspace within the Incident form. Can this UI action be leveraged on the Incident form in the ITIL view?

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