Report on Assignment group change

[Nishant16]

Hi 
i need to create a report on all incidents which were assigned to the group "NAM - AN - Cost" and reassigned to the group "NAM - AN - Finance" team in the last 30 days. Is there a way to achieve this?

[Aman Kumar S]

Hi @Nishant16 ,

You can follow below article to achieve the requirement, step by step:

https://www.servicenow.com/community/performance-analytics-blog/how-to-create-a-historical-report-ba...

[Musab Rasheed]

Hello,

You can do this with Incident metric, go through this once.

https://www.youtube.com/watch?v=_tkBUCuNYes