Report sharing

sureshwrk663
Kilo Contributor

Is it possible to share created report in my instance to my personal gmail?

4 REPLIES 4

SD_Chandan
Kilo Sage

Hi @sureshwrk663,

Yes, you can share ServiceNow reports with your personal email, send reports to your email address using the Scheduled Email Reports feature, or export the report to a static file format (such as PDF or Excel) and send it to yourself.

Thank you
Chandan

Nikhil Bajaj9
Giga Sage

First Query - Are you talking about PDI or your client instance?

 

If PDI - Directly sending isn't supported without an external email configuration. You can configure your personal Gmail account within the PDI's email settings, to send emails directly from ServiceNow.  Althouogh,  configuring your email is not a easy task and a bit complex.

 

If client instance - Yes you can send your reports to your gmail account by entering you remail during scheduling.

 

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj

Chavan AP
Tera Guru

Short answer: Technically yes, ServiceNow can email reports, but most organizations restrict this to work emails only due to security policies.

Details:

  • Use Reports > Schedule/Email feature
  • Or Report Scheduler module
  • Add your Gmail in the "Send to" field
  • However, most companies block external email domains in their ServiceNow email configurations for data security reasons

Check with your ServiceNow admin about external email policies before attempting.

 

 

Glad I could help! If this solved your issue, please mark it as Helpful and Accept as Solution so others can benefit too.*****Chavan A.P. | Technical Architect | Certified Professional*****

Bhuvan
Kilo Patron

@sureshwrk663 

 

Yes, as long as outbound emails are enabled from instance you can send notifications to any valid email addresses.

 

Go to reports -> Schedule and send reports to users/groups/email IDs to share the report

Bhuvan_0-1757307609703.png

You can also use Export to PDF -> Send as an email

Bhuvan_1-1757307666534.png

You can also use Dashboards -> More actions -> Schedule to send email notifications to users/groups/email addresses

Bhuvan_2-1757307767718.png

If this helped to answer your query, please mark it helpful & accept the solution.

 

Thanks,

Bhuvan