Report sharing

[sureshwrk663]

Is it possible to share created report in my instance to my personal gmail?

[SD_Chandan]

Hi @sureshwrk663,

Yes, you can share ServiceNow reports with your personal email, send reports to your email address using the Scheduled Email Reports feature, or export the report to a static file format (such as PDF or Excel) and send it to yourself.

[Nikhil Bajaj9]

First Query - Are you talking about PDI or your client instance?

If PDI - Directly sending isn't supported without an external email configuration. You can configure your personal Gmail account within the PDI's email settings, to send emails directly from ServiceNow.  Althouogh,  configuring your email is not a easy task and a bit complex.

If client instance - Yes you can send your reports to your gmail account by entering you remail during scheduling.

[Ajay_Chavan]

Short answer: Technically yes, ServiceNow can email reports, but most organizations restrict this to work emails only due to security policies.

Details:

• Use Reports > Schedule/Email feature
• Or Report Scheduler module
• Add your Gmail in the "Send to" field
• However, most companies block external email domains in their ServiceNow email configurations for data security reasons

Check with your ServiceNow admin about external email policies before attempting.

[Bhuvan]

@sureshwrk663 

Yes, as long as outbound emails are enabled from instance you can send notifications to any valid email addresses.

Go to reports -> Schedule and send reports to users/groups/email IDs to share the report

You can also use Export to PDF -> Send as an email

You can also use Dashboards -> More actions -> Schedule to send email notifications to users/groups/email addresses

If this helped to answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan