User not able to create (sys_template) records.

Rakesh116
Tera Contributor

7 hours ago

Hello All,

I have created ACLs on the sys_template table to provide access for users with the knowledge role to create template records. From the list view (sys_template.LIST), users are able to see the "New" button and can create records without any issue.

However, when users open any form and click on the "Hide/Show Template Bar", they are unable to see the "+" icon at the bottom of the form to create a new template record.

Could you please help me to make the icon visible ? I have attached a screenshot for reference.

Thanks in advance!

Warm Regards
Rakesh

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GlideFather
Tera Patron

3 hours ago

Hi @Rakesh116,

 

please share that ACL configurations you made, it seems they can create but not read (view) it.. 

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