Resolve multiple records using list action for incidents
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05-17-2023 06:41 AM
Hi
I have a requirement to add a list action to resolve all selected incidents at once and need a pop up box/dialog box to fill the resolution code and resolution notes, so that resolution code and notes will be updated for all the selected records
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Community Alums
Not applicable
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05-17-2023 06:56 AM
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05-17-2023 07:08 AM
Hi @Community Alums ,
In this they are using default close notes but my requirement is different every time I use list action I need a different resolution notes and code through pop up box/dialog box