Restrict propose major incident ui action

[Community Alums]

Hi,

Can any one please help me on how to make propose major incident only available for few groups. I created a system property storing sys id of all the groups and added condition in ui action like gs.getUser().isMember(gs.getProperty('property_name')) but still propose major incident is available for everyone.

[Dr Atul G- LNG]

Hi @Community Alums 

OOTB an ITIL role can propose an Incident as Major Incident, so in your case your need to restricts iTIL user first and then create ACL for specific group.

[Community Alums]

Hi @Community Alums ,

Is there a reason that you had to create a property to store the groups?

As this can achieved using simple script https://www.servicenow.com/community/developer-blog/managing-access-to-ui-actions-with-conditions-roles-and-views/ba-p/2290980

[praveen43]

Hi @community Alums,

Did you got any resolution for this issue. I am facing same issue.

[praveen43]

This is achieved with the below configuration.

Navigate to Now experience Framework --> Form Action --> Look for the required action and you can use script condition to hide the Propose Major incident.