Hide Received emails
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01-27-2025 11:22 PM
Hello ,
How to hide email received from activity filter ?
Thanks
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01-28-2025 12:07 AM
You can simply remove the Sent/Receive emails from activity filter
Email sent via email client cannot be hidden on activity log
Hiding specific emails from Activity
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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01-28-2025 02:22 AM
I want to hide only received emails. Sent emails should be visible
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01-28-2025 02:25 AM
then you are asking to hide specific emails, I shared link but it uses DOM manipulation which I won't recommend
Hiding specific emails from Activity
Thank you for marking my response as helpful.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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01-28-2025 12:27 AM
Hi @harry24 ,
From filter activity(funnel icon) disable the 'Sent/Received Emails', this will also hide other emails from the activity log.
If my response helped, please mark it as the accepted solution ✅ and give a thumbs up👍.
Thanks,
Anand