Hide Received emails

harry24
Tera Contributor

Hello , 

 

How to hide email received from activity filter ?

 

Thanks

5 REPLIES 5

Ankur Bawiskar
Tera Patron
Tera Patron

@harry24 

You can simply remove the Sent/Receive emails from activity filter

Email sent via email client cannot be hidden on activity log 

Hiding specific emails from Activity

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

I want to hide only received emails. Sent emails should be visible 

@harry24 

then you are asking to hide specific emails, I shared link but it uses DOM manipulation which I won't recommend

Hiding specific emails from Activity

Thank you for marking my response as helpful.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Anand Kumar P
Giga Patron
Giga Patron

Hi @harry24 ,

 

From filter activity(funnel icon) disable the 'Sent/Received Emails', this will also hide other emails from the activity log.

 

If my response helped, please mark it as the accepted solution and give a thumbs up👍.
Thanks,
Anand