Scheduling conflict detected. Use the Scheduling Assistant to avoid conflicts.

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11-11-2022 08:57 AM
Hi Guys,
We have a problem with the logged change, the change is stuck on Assess, it does not move further to Authorize and on. There is a warning "Scheduling conflict detected. Use the Scheduling Assistant to avoid conflicts."
You might also notice the message "Change is waiting for approval", I can guarantee you the change is approved already.
The conflicts dectected end dates are years apart with the change planned dates
Please assist
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Change Management
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Incident Management
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11-11-2022 09:32 AM
The Conflict process does NOT step the change moving from ASSESS to AUTHORIZE.
Something is telling me that group approval for VG CAB Manager was configured to have ALL members approving to really be considered as "approved"
So the tool is thinking that you are still missing 3 approvals to move the change to AUTHORIZE.
Are you using change policies in the ASSESS change state?
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