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09-06-2023 04:24 AM
Hello,
I created 4 check boxes in my catalog item
1. A 2. B 3. C 4. D
1.when you check ' A ' then ' C ' should be automatically selected or checked and ' D' checkbox should be hidden.
2.when you unchecked ' A ' then ' C ' should be automatically unselected or unchecked and ' D' checkbox should be visible.
3.when you check ' B ' then ' D ' should be automatically selected or checked and ' C' checkbox should be hidden.
4.when you unchecked ' B ' then ' D ' should be automatically unselected or unchecked and ' C' checkbox should be visible.
5.When both ' A ' and ' B ' are selected then both ' C ' and ' D ' should be visible and auto - checked(or auto selected).
Please help me how to do this.
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09-06-2023 04:27 AM - edited 09-06-2023 04:27 AM
Hi @Shaik22
please take reference form below link.
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0688472
mark helpful if it moves little bit towards the solution.