Show list of all service offering when service selected as NONE

Deepika Gangra1
Tera Expert

Hi All,

Service Offering is dependent field on service. So when I select --none--  as service then all service offering should be visible in dropdown.

How can we achieve this.

Thanks in advance for response.

1 ACCEPTED SOLUTION

Hi @Deepika Gangra1,

 

Try this updated R/f qualifier as -

 

javascript: if (current.u_service != '') {
"parent=" + current.u_service;
}

 

Thanks,

Sagar Pagar

The world works with ServiceNow

View solution in original post

7 REPLIES 7

RaghavSh
Kilo Patron

is it OOB service offering field or custom one? if it is custom one can you share the screenshot of configuration you have done?


Raghav
MVP 2023

It is OOB. Service field is a custom one which refer cmdb_ci_service table.

what is your reference qualifier on service offering field?


Raghav
MVP 2023

javascript:'parent='+current.u_service;