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Sla bar colours need to be updated based on the conditions

SuneelkumarDSK
Tera Contributor

Hi Folks ,

 

I have a requirement where we need to update the colour codes of the SLA Bar like this .

 

1. 

Opened Date/Time - 50% of

SLA duration ---- SLA Bar needs to be Green
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 2. 

50% of SLA duration - 75% of
SLA duration --------------------------SLA Bar Needs to be Yellow
----------------------------------------------------------------------------
3.
75% of SLA duration - SLA End
- Commit Date/Time -------------------------SLA Bar Needs to be Orange
---------------------------------------------------------------------------------
 
4. Post Commit Date/Time ---------------------------SLA Bar Needs to be Red.
 
 
Please kindly check and update the solution for the same ASAP
 
 
1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @ SuneelkumarDSK 

 

OOTB , it is available on elasped time

 

AGLearnNGrow_0-1711718320155.png

 

 

You can check the field style and update for your requirement.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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