SLA

[Pavan rishi]

Is it feasible to create a shareable SLA

For example, we have two SLAs, catalog task 1 and catalog task 2, both have a 24x5 schedule and a 10 Day duration. Could we design a process to that we have one SLA names '24x5 10 Day' and use that single SLA on all Catalog Tasks that need it rather than having multiple SLAs for the same schedule and duration

[Dr Atul G- LNG]

Hi @Pavan rishi 

I still able to understand your requirement. Is both Task the same ( like with same duration need to complete) if yes, then create one sla and attach to both.  

[AndersBGS]

Hi @Pavan rishi ,

In general I don't see any issues in this. One thing though - why don't you utilize the SLA on the RITM part instead of on catalog task? 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

 Anders

[Pavan rishi]

I didn't get you. Could you elaborate?