Transfer HR case to incident

28896goutham
Tera Contributor

Need procedure to transfer or convert HR case to incident, vice versa

Thanks in advance.

1 REPLY 1

Musab Rasheed
Tera Sage
Tera Sage

Hello,

Carefully go through below thread, you need to build custom solution for this

https://www.servicenow.com/community/now-platform-forum/from-a-hr-case-when-agent-uses-the-transfer-...

Please hit like and mark my response as correct if that helps
Regards,
Musab