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Transfer HR case to incident

28896goutham
Tera Contributor

‎11-07-2022 11:48 PM

Need procedure to transfer or convert HR case to incident, vice versa

Thanks in advance.

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Musab Rasheed
Kilo Patron

‎11-08-2022 02:24 AM

Hello,

Carefully go through below thread, you need to build custom solution for this

https://www.servicenow.com/community/now-platform-forum/from-a-hr-case-when-agent-uses-the-transfer-...

Please hit like and mark my response as correct if that helps
Regards,
Musab
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