When Time Card changes the related Incident make a comment

jacc_99
Giga Guru

‎10-09-2023 03:08 AM

Hi everyone!

I have an incident with time card related like this

jacc_99_0-1696845674520.png

 

I deleted the time card related with INC0009005 and it makes a comment like this

jacc_99_1-1696845778690.png

 

I'd like to change this message comment to another one.

 

How does the system generate this message? I've tried to find out it but I haven't succeeded.

 

 

Thanks in advance!

 

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2 REPLIES 2

SP22
Mega Sage
Mega Sage

‎10-09-2023 03:32 AM

Hi @jacc_99 

Can you please share the screenshot of system logs on particular date and time. so that we can identify where this message is coming from.

Thanks
SP.

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jacc_99
Giga Guru
In response to SP22

‎10-10-2023 02:01 AM

Hello,

Logs:

jacc_99_0-1696928189813.png

 

jacc_99_1-1696928214552.png

 

jacc_99_2-1696928239686.png

 

jacc_99_3-1696928262117.png

 

jacc_99_4-1696928283497.png

 

jacc_99_5-1696928300663.png

 

jacc_99_6-1696928353547.png

 

jacc_99_7-1696928377692.png

jacc_99_8-1696928401643.png

jacc_99_9-1696928432959.png

 

jacc_99_10-1696928454238.png

 

Can you help me with this?

 

Thanks in advance

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