Client Script Issues running twice in SOW

johndoh
Mega Sage

Can anyone help me understand why this simple script is causing the info message to be displayed twice only within SOW?

 

johndoh_1-1743464837664.pngjohndoh_2-1743464868874.png

johndoh_0-1743465042362.png

 

I should add there is no other onChange client scripts that are associated with this field. Checking or unchecking isolated script appears to make no difference once so ever.

1 ACCEPTED SOLUTION

johndoh
Mega Sage

From our SOW admin:

 

I went and duplicated the new record page and checked the whole duplication issue after and everything seems to be working just fine now.

View solution in original post

13 REPLIES 13

Agreed and why I reached out to the community in hopes someone has some insight before opening a ticket. I have found a couple post here on this issue but sadly none resolved.

@johndoh 

yes but unfortunately members don't have access to the instance so they can't debug

They can simply guide based on what info has been shared.

Please raise a case with ServiceNow.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Thankfully I do along with time and the curiosity of what the heck is going on 🤣

johndoh
Mega Sage

From our SOW admin:

 

I went and duplicated the new record page and checked the whole duplication issue after and everything seems to be working just fine now.