Client Script Issues running twice in SOW

[johndoh]

Can anyone help me understand why this simple script is causing the info message to be displayed twice only within SOW?

I should add there is no other onChange client scripts that are associated with this field. Checking or unchecking isolated script appears to make no difference once so ever.

[Vishal Jaswal]

Hello @johndoh 

I am only able to reproduce the issue when I select Email as Channel twice however in between select a different Channel choice; so modified the onChange Client script a bit:

function onChange(control, oldValue, newValue, isLoading, isTemplate) {
    if (isLoading || isTemplate) {
        return;
    }
    //Type appropriate comment here, and begin script below

    if (newValue === 'email') {
        console.log('Testing');
        g_form.addInfoMessage('Testing');
        g_form.setValue('description', 'test');
    } else {
		g_form.clearMessages();
	}
}

Try playing with UI Type to see if it makes any difference!

[johndoh]

Same issue:

I can confirm that I am only selecting the email channel once. This also seems to happen with the State field for me but there are other client scripts, so I created this to see if there was a conflict.

If I change the type to desktop the info messages arent dispayed as designed as this SOW. If I change to Mobile/Service Portal both are displayed.

Just to make sure I did perform a cache.do and also made no difference.

[Ankur Bawiskar]

@johndoh 

did you try creating a fresh client script and see?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[johndoh]

The fresh script is what is on this thread, my original script is much more in-depth and uses the state field instead but like your thought was trying to eliminate possibilities. I will note I am in a domain separated environment and if history has taught me anything is most likely the cause 🤣 but if global or domain I get the same outcome.