Configuration Incident Form and Tasks
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-14-2025 01:30 PM
I am trying to configure our SOW space. Why are there so many and also duplicates for options in the Related Lists? I have one Incident -> Task being used but there is a second option that is labeled the same, however, it renders a little different. Example: I was able to hide the New button for that one but not for the one that is being used currently. The one being used also has tasks showing up correctly but the other one does not. I feel like I am going in circles.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-14-2025 01:52 PM
Hi @LavaniaB ,
check the relationship name in Form Design and remove the unused one
Chandan
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-14-2025 01:53 PM
That does not even remotely answer the question of Why the duplicates exist and how to handle them.
