How can I get this box in record information tab into request

[joshmorris]

Hi everyone,

As you can see in the photo, on an incident in the SOW there is a box that shows recent interactions, assigned assets and recent incidents. Does anyone know how I could mimic a similar thing but for request?

[Pranesh072]

https://www.servicenow.com/community/workforce-optimization-forum/configuring-the-caller-card-in-ser...