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Extend duration of push notifications

GeorgiosK
Tera Contributor

Hi all,

 

One of the new requirements, is to extend the duration of display time of a push notification while the user is on the Service Operations Workspace. I observed that the default display time of a push notification is 10 seconds. Once these 10 seconds pass by, the toast banner disappears. Is there a way to accomplish the display time extension and, if so, how can it be accomplished?

 

Thank you in advance!

 

Kind regards,

Georgios

1 REPLY 1

Rajesh Chopade1
Mega Sage

hi @GeorgiosK 

As per my knowledge 10 sec is max time and we cannot modify that.

you can find the help in ServiceNow documents:

https://docs.servicenow.com/bundle/washingtondc-mobile/page/administer/tablet-mobile-ui/task/banner-...

 

thank you

Rajesh chopade