Sync stepper steps and form state in service operations workspace using ui builder

Sweenal
Tera Contributor

‎06-26-2024 12:02 AM

Hi All,

 

Please help me with below requirement.

In UI builder I have used stepper for the process flow of incident management.

I want to sync the flow and the states of incident form. 

If the state is inprogress then the flow should also display the state.

Kindly guide if anyones know how to link it in service operations workspace.

 

Sweenal_0-1719385280260.png

Sweenal_1-1719385301451.png

What should I follow the next steps please let me know.

 

 

Regards,

Sweenal Umredkar

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Saura Sambit
Tera Expert

‎07-23-2024 09:58 AM - edited ‎07-23-2024 10:06 AM

@Sweenal 

 

Here's an article that explains the entire process for CSM workspace. You can replicate for SOW.

https://www.servicenow.com/community/next-experience-articles/stepper-component-in-configurable-work...

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