Field Message does not display in SOW

[Justin Scheich]

I have a functional client script that shows the field message in the classic UI for the SOW view. However, it does not show in the workspace. What am I missing here?

function onLoad() {
	//Don't waste an ajax call if the caller is empty
	if (g_form.getDisplayBox('caller_id').value == '')
		return;
	
	//If we're closed, don't query
	if (g_form.getValue('state') == 7)
		return;
	
	var ga = new GlideAjax('LCGIncCheck');	
	ga.addParam('sysparm_name', 'getCallerIncidents');
	ga.addParam('sysparm_caller', g_form.getValue('caller_id'));
	ga.addParam('sysparm_num', g_form.getValue('number'));
	jslog("Calling LCGIncCheck for caller...");
	ga.getXML(doAlertCaller);
}

function doAlertCaller(response) {
	var answer = response.responseXML.documentElement.getAttribute("answer");
	
	jslog("LCGIncCheck for caller answer is: " + answer);

	if (answer != '' || answer != null) {
		g_form.showFieldMsg('caller_id', answer, 'error',true);
	} else g_form.hideFieldMsg('caller_id', true);
}

[Ramachandran]

Hi Justin Scheich

Same requirement i have, but it needs to only work on my SOW workspace , not in Native UI.

What should i do ? Can you please suggest.

[Justin Scheich]

Hello, 
If you need a client script to only work in SOW un-check the global check box and update the view to sow. 
This will have the client script only run in Service operations workspace.