Guided Tour for Incidents on SOW

cmassaro
Tera Contributor

I am trying to create a guided tour on the SOW that will take users into an incident to tour the incident form. I have separate guided tours for the landing page and the list page and they work fine. However, because I have to include a sys_id for the incident, it won't work unless the person clicks on that specific incident. Has anyone done this and can give some tips?

1 REPLY 1

GlideFather
Tera Patron

Hi @cmassaro 

 

can you please explain the issue in more details? I didn't get the part about sys ID and incident 😛

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