Hi all, I have created a UI action button on a Incident form which i would like the Button to take me to the Walk-up Appointment booking form which you can see in the workspace. Is this achievable ? The image below is the form you can see in SOWThank...
Hi all, One of the new requirements, is to extend the duration of display time of a push notification while the user is on the Service Operations Workspace. I observed that the default display time of a push notification is 10 seconds. Once these 10 ...
Hi...I have created "Add" button under Request Related List in SOW. But unable to open the modal window for add button. Kindly help me out.Thanks
We have several list collectors in different Catalog Items.We also present associated variables on catalog task records in SOW.When doing this in CMS, it's possible to click information on referenced items in list collector variables, even when the f...
Hi Team, When user click the UI action in workspace then popup needs to appear with the click clickable based on the user preference.I was able to create below script in UI action but I am not able to implement this in workspace client script selecti...
Hi experts We have created a separate dashboards for showing Incidents records assigned to particular teams. Some reports are scores and some are lists. However, whenever we click on any report, it is redirected to the platform. We want agents to sta...
Hi Community,I want to remove 'Unattach' button from Agent Assist in Service Operations Workspace. I'm able to change the label from "Search Action Configuration" But I'm not able to see how it is configured and how to disable the "Unattach" action. ...
Hi Team, I want to replicate the existing export related list action functionality on workspace but in a specific view (export created for that table). Can any one please suggest on it. I have tried to use the client script as below but it doesn't su...
Could someone please help me how to create either incident or HR case based on selection of variable values on the single record producer form.@SumanthDosapati @Dr Atul G- LNG @Ankur Bawiskar @Sid_Takali @SAI VENKATESH @Community Alums @Abhishek Thak...
Hi Everyone,I am facing an issue in ServiceNow CLI while developing external custom component and the error is showed in the attachmentdoes somebody faced this kind of issue?
Hello team, So, I'm testing creating new users and then new roles and gradually granting them access to create incidents and edit existing ones. I'm capable of achieving most of the above; the challenge I see is that in the newly created incident, I...
Could someone please help how to set incidents as a default under Agent Assist option instead of knowledge articles @AG - LearnNGrow @Abhishek_Thakur @Ankur Bawiskar @Sandeep Dutta @SAI VENKATESH @SumanthDosapati
OOB task intelligence for ITSM in filed recommendation choice table is set as not equal, so i need to user the category to autofill or recommended. please help to figure out the issue. Thanks in Advance.Jagadish.
Hello Everyone, I'm trying to set a "add to visual task board" button in the service operations workspace, (and I've been gradually loosing my mind over the course of this week!)my latest Idea was to add a button opening an IFrame Modal in UI builder...
Hello, i built 3 modals on the SOW Record view in the UI Builder. Now I want to setup events to run these modals if a specific field gets filled or not on the incident form/view.I dont see the incidents fields in the UI Builder, so i cant select thes...
