How to add quick links to appear across a specific role in SOW worksopace

SS1510
Tera Expert

Hello ,

is there any way to add quick links to appear across specific role in SOW workspace?

3 REPLIES 3

RitheshB
Tera Contributor

To add a user-specific quick link on the Service Operations Workspace (SOW) landing page, follow these steps (requires the "itil" role):

  1. Go to the Service Operations Workspace landing page.
  2. In the Quick links section, select "add quick link".
  3. Enter the desired URL and display text.
  4. Click "Add".

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@RitheshB ,
The requirement is to  add quick links to appear across specific role not for specific user

RitheshB
Tera Contributor
  1. Navigate to the Service Operations Workspace landing page.
  2. Access the configuration or administration settings for the workspace.
  3. Locate the Quick Links management section.
  4. Instead of adding a quick link for a single user, assign the quick link to a specific role (e.g., "itil", "admin", or any custom role).
  5. Enter the URL and display text for the quick link.
  6. Save the configuration.