How to manage incident automatically & give alerts SLA failure proactively

[rksnow74]

1. \Past due changes for closure,
2. Pending approvals for CMTs,
3. Catching missing approval emails and UTRs in the CMTs,
4. Pending approvals for OSS requests,
5. Reminding of potential SLA failures,
6. Missing SNOW updates for incidents (P3/P4 daily basis, P2s every 2 hours),
7. Missing Resolution CI for incidents,
8. Missing CI for Jobs,
9. Alerting them when a P2 is kept in pending,
10. Follow up on incidents aging more than a week etc.
11. Overdue RCAs,
12. RCA dues in the next 3-4 days,   I m new to service now customization. just wanted to check regards RK

[Mark Manders]

What is your question? 

You have put 12 lines/requirements/whatever here and a question stating 'how to manage....' 

What are you asking? What have you already tried and where are you stuck? 

The ServiceNow community is meant as a place where you can ask questions (so what is the question) and not a place to get people to do your work for you (for free).