How to re order the UI Actions in the UX Form Actions Layout group in Service Operation Workspace
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02-20-2025 09:01 PM
Hello All
We have 7 UI Actions in the SOW Incident form in a "UX Form Actions Layout group" and it is an type as Split button. I wanted to reorder the UI Actions in the dropdown. I have adjusted them manually multiple times, but it is not working as expected.
Screenshot attached below.
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02-26-2025 03:30 AM
When I am adjusting the order of them in the platform view it is updating in the both Default view and the SOW, but we need to update the order only in the SOW.
Thanks for checking.
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02-20-2025 10:38 PM
check this link and it should help you
Re-Order The UI actions Displayed on Servivce Operation Workspace (SOW) for a Record
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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02-23-2025 04:11 AM
Hope you are doing good.
Did my reply answer your question?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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02-26-2025 03:28 AM
No, I have to re order only the UI Actions which are available in the "Create" Group.