How to update the default 'Operator' value on Associate Record UI Modal list view in SOW

Rakesh Sheelam
Tera Contributor

In Service Operations Workspace (SOW), while searching for an Associate Record, 'Number' column defaults to 'contains'. I would like to change that to 'is' as that seems to have made the search experience/performance better.

            I have looked at SOW Associate Record Modal in UI Builder and was able to update the default filter (fixed filter) but not sure where/how to update the default 'operator' value.

3 REPLIES 3

Musab Rasheed
Tera Sage
Tera Sage

Check if below helps

https://www.servicenow.com/community/service-operations-workspace/add-filter-to-associate-record-mod...

Please hit like and mark my response as correct if that helps
Regards,
Musab

Rakesh Sheelam
Tera Contributor

Thanks @Musab Rasheed I already took care of the filter. What I am looking for is a place where I can update the default operator value on the list view presented. I checked the List Controller section on SOW record page modal but not sure where this value is being stored.

I think that is not possible to update.

Please hit like and mark my response as correct if that helps
Regards,
Musab