How to add incidents options as default under Agent Assist in Service Operations workspace.

[venkram]

Could someone please help how to set incidents as a default under Agent Assist option instead of knowledge articles

@AG - LearnNGrow 

@Abhishek_Thakur 

@Ankur Bawiskar 

@Sandeep Dutta 

@SAI VENKATESH 

@SumanthDosapati 

[Sid_Takali · Accepted solution]

Hi @venkram Refer this thread  https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1116834 

https://www.servicenow.com/community/developer-forum/agent-workspace-agent-assist-how-to-change-the-...