Major Incident: Problem-Related Record Appears in Details but Missing in Related Records

Tfnhodgi
Tera Contributor

Hi all,

When a problem is auto-created after a Major Incident is resolved, the problem appears under Details but not under Related Records → Problems. I’ve attached screenshots for reference.

Does anyone know why this might be happening or how to fix it?

Thanks in advance!

2026-03-30 14_52_11-engine.png

2026-03-30 14_54_35-.png

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