Need to capitalize Ui button from resolve to Resolve in SOW

[suryaogeti1]

Hi all,

We have a resolve button in SOW incident which is 'Resolve'. when we click that we are receiving one pop up for updating resolution code and notes and after that we need click resolve in the pop up. Here in pop up page, we have Ui button like this 'resolve' I need convert that to 'Resolve', Don't how this was changed. I even checked in my PDI it is working fine as expected. but in my org. instance i am facing. Guide me where to change that configuration. in which table. please find below snips.

client wants us to change from resolve to Resolve

[Rakesh_M]

Hi @suryaogeti1 ,
Nothing to delete here ,everything looks fine.
So this is not causing the problem.Its something else.

[suryaogeti1]

Hi @Rakesh_M 
can you please help me with this

[VaniMadhuri]

Hi @suryaogeti1 

In your screenshot the first record needs to be corrected.

Key: resolve  & Message: resolve

That is exactly why your modal button is showing lowercase "resolve"

In SOW, labels like Button text, Modal titles, Action labels are often pulled from "sys_ui_message".

So even though your payload says "saveLabel": "Resolve" the system is overriding it using

Key = resolve & Message = resolve

Open this record Key = resolve & Message = resolve

Change  "Message = resolve" to "Resolve" then 

Save > Clear cache > Reload Workspace

By looking to the screenshot the issue was caused by a sys_ui_message entry where the key "resolve" had the value "resolve". Workspace was using this message key, which override the payload label. Updating the message value to "Resolve" by this you can fixed the issue.

 If you found this useful, feel free to mark it as Helpful and accept it as the solution.

[Rakesh_M]

Hi @suryaogeti1 ,
As @VaniMadhuri mentioned,Delete the first record and check ,I added the same record in my PDI and i started facing the same issue as yours.

@VaniMadhuri Thanks for the detailed update. This aligns with the approach I was suggesting earlier.