Populate Kb article from agent assist to incident short desc and desc fields in SOW

[Nabilah]

Hi,

I have a requirement to populate the short description and description fields on the incident in service operations workspace if a KB article is selected from Agent Assist. Please see image below:

If the end user selects the KB article from the right it should populate the short description and description fields with the kb article short description and description.

What would be the best approach to achieve this?

Thanks

[Nabilah]

Hi can anyone help?