Preview button is not working in service operation workspace

[reena9]

I Have marked in red colour , that preview button in not working in sow. could you please provide the solution for this. 

[Ankur Bawiskar]

@reena9 

it works for me

Try to repair the SOW Plugin

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[reena9]

 Hi @Ankur Bawiskar 

I have created another cart for affected user having the same functionalities as same as caller ,  for affected user cart preview button is not working  , for the caller one  which is OOB that is  working.

 I want the same functionality for affected user too ( for preview)

[Ankur Bawiskar]

@reena9 

so what customization you did?

share steps and screenshots

where you added that new card?

[Tanushree Maiti]

Hi @reena9 

1. Repair plugin : Service Operations Workspace ( sn_sow_itsm_cont)

2. Clear cache by typing cache.do in navigator and Enter