Service operations workspace - Major Incident icon
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04-23-2025 12:35 AM
Like native UI, when major incident is created/promoted we can see red icon beside number, i want the same thing on Service operations workspace.
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04-23-2025 02:21 AM
you can use highlighted values for workspace
Check any existing OOTB ones and configure similar for your case and requirement
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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04-27-2025 08:54 AM
Hope you are doing good.
Did my reply answer your question?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-04-2025 08:16 AM
Hope you are doing good.
Did my reply answer your question?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-05-2025 03:37 AM
Hi @Ankur Bawiskar , highlighted values will help to change colour of field but i want to add this icon beside incident number like in the image shown above