Service Operations Workspace - Out of Memory Errors

leehannan1
Tera Contributor

‎12-14-2023 03:41 AM

Hi All,

 

Appreciate the error message quoted is a browser error but since a large influx of users who are working on SOW I have noticed an increase in incidents where they are receiving error messages linked to a lack of memory. The most common one is "Not enough memory to open this page", the browser is Chromium Edge.

 

Memory issue.PNG

 
Has anyone else seen this message? Any suggestions for prevention or help would be appreciated.

 

Thanks in advance,

Lee

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3 REPLIES 3

KB
Tera Contributor

‎08-14-2024 10:00 AM

This is also currently happening on my chrome browser with the report editor function within the Washington release.

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leehannan1
Tera Contributor
In response to KB

‎08-15-2024 12:08 AM

Hi,
Just to confirm, was this Google Chrome?
Regards,

Lee

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KB
Tera Contributor
In response to leehannan1

‎08-15-2024 05:43 AM

Yes, Chrome 32 bit browser. I did find a newer reference to using 64 bit to resolve here:

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0864556

 

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