Service Operations workspace - Related Records tab now showing in Incident or RITM tab

MFW0714
Kilo Guru

Hello everyone:

 

I need some help with the incident/request tabs - I can't seem to figure out how to make the RELATED RECORDS tab show:

MFW0714_0-1731952510312.png

I want it to show like this:

MFW0714_1-1731952526259.png

 

Thank you in advance for your help!!!

 

Best Regards,

MFW0714

 

 

7 REPLIES 7

Yes, Better check with them once by raising Hi Case, weather any plugin is missing or some other causing the issue.

 

 

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Regards,
Pradeep

Gauravi
Tera Contributor

Hello @MFW0714 ,
I am also facing same issue. Can you give solution here if you got one?

 

LavaniaB
Tera Contributor

I am also seeing similar issues.