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SOW - Missing ability to 'Create new list'

SS1510
Tera Expert

Hello,

Service Operations Workspace should allow for users to create lists. Currently in 'My Lists i dont have ability to Add new List, Is there any way to add option to create new List

3 REPLIES 3

miftikhar20
Kilo Patron

Hi @SS1510,

 

itil role is required to create a list in Service Operations Workspace.

image 1.PNG

Create a list in Service Operations Workspace • Zurich IT Service Management • Docs | ServiceNow


If my response helped, please mark it as the accepted solution so others can benefit as well.

 

Thanks & Regards,
Muhammad Iftikhar

If my response helped, please mark it as the accepted solution so others can benefit as well.

1__DennisvW
Tera Contributor

We are having the same issue, it has not to do with rights, as a full admin + itill still does not have the option.

 

1__DennisvW
Tera Contributor

Hi,

Upgrade SOW to Latest Version 8.4.0 did fix the issue for me