Stepper component for state flow not syncing with current state of incident
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06-24-2025 11:21 PM
Hi Folks,
We are trying to show state flow of incident using stepper component on SOW.
But the flow is not syncing with current state.
Can somebody please let us know what are exact steps to achieve that.
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06-25-2025 12:50 AM
What do you exactly mean that it's not syncing? Does it just stay on 'new' and doesn't do a thing, or is it only moving after refreshing of the page?
Did you do anything with it, or did you just add the stepper component to the page?
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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06-25-2025 01:44 AM
Hi Mark,
Right now it says new but I am not sure how that value is coming.
I added the Stepper component and tried with various methods like data resource and client state parameter but I am not very sure how the data would flow and update the stepper value.
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06-25-2025 02:10 AM
Did you check on this: https://developer.servicenow.com/dev.do#!/reference/next-experience/yokohama/now-components/now-step...
The second step 'UIB Setup' could probably help you in setting it up
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark