UI Script is not working in Service Operations Workspace
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‎04-22-2025 11:51 PM
When we click on reference filed look up search icon on incident form I am trying to change field labels on sys_ref_list by using UI script it is working fine in native view but in service operations workspace it not working. Can anyone please help me How we can make UI script in service operations workspace.
Thanks,
Upendar.

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‎04-23-2025 08:39 AM
Make sure the UI Type for the client script is set to "All" and not just "Desktop".
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‎04-23-2025 08:56 AM
UI scripts have limitation when it comes to workspace
Ensure UI Type - ALL
Share your complete script
Also if you are doing DOM manipulation then it may or may not work in workspace
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader