want to know watchlist field is there in catalog item can i see same watchlist on service portal

haritha23
Tera Contributor

Hi Team,

 

watchlist field is there in catalog item want to know can i see same watchlist on service portal

 

eg: i have created a incident the worknotes between me and servicenow agent want to see a group of people Ex: my manager & my collegues and other as well. and i catalog item should be done it by catalog editor.

 

if someone knows the answer please let me know .

 

Thanks in advance,

 

Thanks 

5 REPLIES 5

Tanushree Maiti
Tera Patron

Hi @haritha23 

 

refer KB: KB0760364 How to add "My Watch List" incidents on home page of service portal 

https://www.servicenow.com/community/servicenow-ai-platform-forum/how-to-get-a-watch-list-in-widget-...

Watch List Service Portal Help 

 

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Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti