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08-02-2018 12:14 PM
I would like to enable the Continuous Improvement Management (CIM) module on my personal instance. Is it possible to update my London-based instance (dev15870.service-now.com) with the ITSM Professional SKU and activate the plugin?
Thanks in advance,
Larry Youngquist
Solved! Go to Solution.

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02-28-2019 04:34 AM
Hi,
If you are on London release, then you should be able to activate and try out com.sn_cim (Continual Improvement Management) plugin on your dev/non-prod instance.
To use this module on production, subscription to ITSM professional SKU is needed. For FAQ, see this - https://community.servicenow.com/community?id=community_blog&sys_id=733b738edb032780afc902d5ca961929

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02-28-2019 04:34 AM
Hi,
If you are on London release, then you should be able to activate and try out com.sn_cim (Continual Improvement Management) plugin on your dev/non-prod instance.
To use this module on production, subscription to ITSM professional SKU is needed. For FAQ, see this - https://community.servicenow.com/community?id=community_blog&sys_id=733b738edb032780afc902d5ca961929